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OUR PRIVACY POLICY

Your privacy is assured with Hayes eLaw PC.

We protect the coinfidentiality of your personal information in accordance with our professional obligations and all applicable laws.

COLLECTION

  • The personal information we collect in relation to clients and potential clients may include:

    • name, address, email address, contact details, nature of the client or potential client’s legal issue, financial, credit, billing and account information, and other incidental information relating to the services we provide;

    • information material to your legal issue, or any dispute you wish us to assist with;

    • information about individuals we collect in the course of acting for clients, including personal information about referrals, adverse parties and parties with parallel interests, other counsel, mediators and arbitrators, witnesses and potential witnesses, expert witnesses and consultants; and

    • information about you contained in communications between us and you, whether online or offline.

USE

  • We may use your personal information to:

    • assess whether we can act for you, including to avoid conflicts of interest;

    • offer and provide legal information and services to you;

    • communicate with you regarding the services you request and to respond to your requests and inquiries;

    • act as an arbitrator or mediator of a dispute inwhich you are involved;

    • administer our client time and billing databases, and issue and collect accounts;

    • provide you with material on our services and developments in the law;

    • develop and use our  precedent systems ;

    • manage and administer our business, including to avoid negligence and protect you and us against error and fraud; and

    • comply with legal, regulatory and self-regulatory requirements, and to fulfill our legal and professional obligations.

DISCLOSURE

  • We may disclose the personal information we collect about clients or other individuals we deal with where:

    • the legal services we are providing require us to give  personal information to third parties;

    • we are required or authorized by law to do so, for example, where the rules of court require us to provide personal information to the opposite side and the court in a litigation matter or where a court issues a subpoena or order;

    • we provide arbitration or mediation services;

    • we engage an expert or consultant on your behalf;

    • we retain another law firm or agent to act or assist us in acting on your behalf;

    • it is necessary to collect fees, for instance, to a financial institution or collection agent;

    • it is necessary to comply with regulatory (including self-regulatory) requirements or requests from governmental authorities, for example, disclosure of personal information reasonably requested or required by governing bodies of the legal profession in the course of its oversight of our practice;

    • you have instructed us to disclose your personal information to a third party for a designated purpose; and

    • we reasonably believe a third party requesting your information is your agent.

OUR COMMITMENT

We will never sell or lease any of the personal information obtained in our professional capacity.

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